Rental Set-up Information

Following are a few tips that will ensure a smooth, safe, and efficient set-up.

• NONREFUNDABLE DEPOSIT (HALF OF FULL AMOUNT DUE) IS REQUIRED ON ALL ORDERS. 
• FULL PAYMENT IS DUE 48 HOURS PRIOR TO DELVIERY.
• IF YOU NEED TO CANCEL FOR ANY REASON YOU MUST NOTIFY THE OFFICE AND GIVE US A WRITTEN STATEMENT NO LATER THAN 48 HOURS PRIOR TO YOUR EVENT.  IF WE RECEVIE WRITTEN CANCELLATION REQUEST WITHIN THE ALLOTED 48 HOURS OR MORE BEFORE YOUR EVENT, YOU WILL NOT BE CHARGED THE REMAINING BALANCE OF YOUR RENTAL.  HOWEVER THE NONREFUNDABLE DEPOSIT AND 5% CREDIT CARD TRANSACTION FEE STILL APPLIES.

• Your unit will arrive sanitized or will be sanitized on site. Keep in mind, a water product may arrive wet, as it may have just been picked up from a previous rental.

• We need a clear pathway to the set-up location. Please make sure the pathway is not obstructed by vehicles, trampolines, etc.

• Optimally, a level, grassy surface is the best ground. Make sure the site is clear of any debris, such as excessive cut grass, animal excrement, twigs, crawfish mounds, etc. Make sure there is nothing protruding out of the ground which might puncture the unit.

• Ants, spiders, and other little critters love water. We recommend that you treat the set-up area with pest control for a more enjoyable experience.

• For slide placement, we need to be within 70 feet of the wall plug-in for proper operation. A generator would also be a viable option. We need a dedicated 20-amp circuit per blower. Please know in advance into which outlet(s) we will be connecting. This is the most common issue contributing to delays in the set-up process.

• Please be aware of overhead objects (tree limbs, power lines, etc.) that might pose a hazard to the inflatable, and ultimately, to the user. We must be a minimum of 3 feet away from any objects on the ground and a minimum of 10 feet away from power lines.

• Approximate set-up is 30 minutes to 1.5 hours, depending on the unit which you rent. Our schedule is very precise; so, please be mindful of the renter after you. Your timeliness helps us to meet the schedule of all of our customers. In the event of your unpreparedness, we reserve the right to continue our schedule and come back to you later. At this time, you will be required to submit a trip fee for our return. Please make sure that 1) our pathway to the set-up site is clear, and not obstructed by objects or vehicles, 3) you know exactly into which spigot and power outlet(s) we will connect (outlets with the sufficient 20-amp per blower rating), and 4) there is nothing underground that can be punctured by our stakes.

• Please note the space requirements for the unit in which you have interest.

• For your safety, we secure the unit(s) with 36” spikes, which are driven about 2 feet into the ground. Make sure the placement of the inflatable will not interfere with any buried electrical, gas, septic, or water lines.

• Once unit is set into place, DO NOT ATTEMPT TO MOVE!

• We provide tarps, extension cords, and water hoses.

• It is normal to hear or to feel air escaping from the seams once unit is inflated.

Rain-outs/Other circumstances

In the event of inclement weather, ALL SUMMER LONG, has the right to cancel the order if we see our workers or customers will be in any danger.  Example: lightening storms or severe thunderstorms.

Please shut off blowers during high winds and/or heavy rains.



Rental Take-Down Information

• Please leave the unit inflated after use, unless otherwise instructed.

• Please turn off the water at the spigot when play is finished!

• We will clean the unit.

• We need a clear pathway to the take-down location. Please make sure the pathway is not obstructed by vehicles or other objects that might inhibit us from retrieving our equipment. This will allow us to come and go without interrupting you.

• Make sure vehicles are clear of hoses and extension cords, and please do not run over our equipment with a vehicle.